
About
Renee MORALES
I’m Renee Morales, a service and experience designer who builds systems, stories, and solutions rooted in clarity, research, and human behavior. I specialize in crafting luxury-level experiences that blend creativity with strategy, transforming complex problems into beautifully intuitive journeys. Born in San Juan, Puerto Rico and shaped by a global design education, I approach every project with a balance of discipline, curiosity, and reverence for craft. My work sits at the intersection of service design, UX research, and emerging technology, elevating how people interact with products, services, and the world around them.

About
Renee MORALES
I’m Renee Morales, a service and experience designer who builds systems, stories, and solutions rooted in clarity, research, and human behavior. I specialize in crafting luxury-level experiences that blend creativity with strategy, transforming complex problems into beautifully intuitive journeys. Born in San Juan, Puerto Rico and shaped by a global design education, I approach every project with a balance of discipline, curiosity, and reverence for craft. My work sits at the intersection of service design, UX research, and emerging technology, elevating how people interact with products, services, and the world around them.

About
Renee MORALES
I’m Renee Morales, a service and experience designer who builds systems, stories, and solutions rooted in clarity, research, and human behavior. I specialize in crafting luxury-level experiences that blend creativity with strategy, transforming complex problems into beautifully intuitive journeys. Born in San Juan, Puerto Rico and shaped by a global design education, I approach every project with a balance of discipline, curiosity, and reverence for craft. My work sits at the intersection of service design, UX research, and emerging technology, elevating how people interact with products, services, and the world around them.

ABOUT ME
about
about
I design experiences grounded in research, clarity, and human behavior. With a service design foundation from SCAD, I blend strategy and luxury storytelling to create solutions that are thoughtful, intentional, and future-ready.
I design experiences grounded in research, clarity, and human behavior. With a service design foundation from SCAD, I blend strategy and luxury storytelling to create solutions that are thoughtful, intentional, and future-ready.
I design experiences grounded in research, clarity, and human behavior. With a service design foundation from SCAD, I blend strategy and luxury storytelling to create solutions that are thoughtful, intentional, and future-ready.
Milestones
Projects across service design, UX research, digital strategy, and experience design
Projects across service design, UX research, digital strategy, and experience design
Projects across service design, UX research, digital strategy, and experience design
Industry collaborations across
Tech, luxury, education & creative sectors
Complex service ecosystems designed for real stakeholders
Complex service ecosystems designed for real stakeholders
Complex service ecosystems designed for real stakeholders
COLLABORATIONS
COLLABORATIONS
COLLABORATIONS
I’ve had the opportunity to collaborate with industry partners across technology, luxury, finance, education, and innovation. These engagements have shaped my practice in research, strategy, and experience design for real stakeholders.
I’ve had the opportunity to collaborate with industry partners across technology, luxury, finance, education, and innovation. These engagements have shaped my practice in research, strategy, and experience design for real stakeholders.
I’ve had the opportunity to collaborate with industry partners across technology, luxury, finance, education, and innovation. These engagements have shaped my practice in research, strategy, and experience design for real stakeholders.
Project Manager and Design Researcher for SCADpro 10-day sprint with La Mer for Miracle Broth Exhbition Booth
Project Manager and Design Researcher for SCADpro 10-day sprint with La Mer for Miracle Broth Exhbition Booth


Primary Stakeholder for SDG Collaboration

Primary Stakeholder for SDG Collaboration


Upcoming 2026 SCADpro Research Project on the Future of Entertainment Systems

Upcoming 2026 SCADpro Research Project on the Future of Entertainment Systems


Active Mentee working on BRITOL

Active Mentee working on BRITOL


4 collaborations, Coca-Cola, Deloitte, La Mer, and a Case Study presented to COTY on the Future of Luxury Retail

4 collaborations, Coca-Cola, Deloitte, La Mer, and a Case Study presented to COTY on the Future of Luxury Retail
Upcoming 2026 Mentee Exploring the Future of Luxury through the lens of Experience/Service Design
Upcoming 2026 Mentee Exploring the Future of Luxury through the lens of Experience/Service Design

get in touch
Have a project in mind? Reach out and I'll answer as soon as possible
contact me

get in touch
Have a project in mind? Reach out and I'll answer as soon as possible
contact me

get in touch
Have a project in mind? Reach out and I'll answer as soon as possible